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Reporting to Team Leader of Customer Supplies & Services Branch, the appointee will be responsible for duties which include but are not limited to the following:

Major Duties:

• Vet schematic diagrams and inspect customers’ electrical installations to ensure compliance with relevant regulations
• Coordinate work planning and programming, management control for installation and commissioning of metering projects including Feed-in Tariff (FiT) applications and Renewable Energy projects, as well as contractor management
• Conduct installation, replacement, testing & commissioning, operation, maintenance, fault / defects investigation, diagnosis and repairs of meters and metering systems, including HV & LV metering equipment
• Handle customer enquiries related to meter and electricity consumption
• Monitor performance and progress to ensure that work plans are completed according to schedule and in compliance with relevant specifications, procedures and standards
• Ensure smooth work by coordinating work schedules and plans with relevant internal and external stakeholders
• Diagnose complex problems and faults, identify and formulate preventive and corrective action using a variety of instruments and methods and make recommendations on quality improvement   
• Plan and control projects activities, including materials and resources utilization to ensure that the related costs are within budget 
• Manage meter / metering assets & stock movement and support metering system (including handheld) development & maintenance and data / record management system
• Perform site measurements and prepare records. Ensure timely and accurate input of data in company IT systems such as CCMS, EWMS, EFMS, handheld system, SPS, AM/FM, DMS, TCOM
• Lead by example in assisting the department in implementing safety initiatives aiming to promote safety culture
• Deputize Team Leader / Engineer as and when required and provide training to junior staff
• Perform emergency call out / repair work, and/or work under adverse weather condition as and when required  
• Carry out other duties including participating in safety promotion activities, driving, record updating, reporting writing and any other duties assigned by supervisors 

Requirements:

• Higher Certificate / Higher Diploma holder in Electrical Engineering or Professional Diploma in Power Engineering or equivalent plus 5 years’ relevant experience OR
• Ordinary Certificate / Ordinary Diploma holder in Electrical Engineering or Diploma in Power Engineering or equivalent plus 8 years’ relevant experience with at least 3 years at Technical Officer II Level
• Registered Electrical Worker (REW) at Grade B or above. For CLP staff, Authorized Person – Restricted Duties in LV is required
• Holder of a valid driving license class 1 and 2. For CLP staff, Company Authorized Driver is required
• Safety Supervisor or equivalent preferred
• Certified Installation Inspector Certificate is an advantage
• Good understanding of Electrical Ordinance, relevant statutory requirements, HSSEQ requirements, code of practices, relevant procedures and manual handling standards / techniques.  For CLP staff, good understanding of CLPP Safety Rules and Safe Systems of Work is required
• Demonstration of safety awareness, teamwork and customer orientation
• Good understanding of simplified electrical installation / control wiring / plant / substation drawings
• Good knowledge of customers’ installations, protection equipment, alarms and trip indicators
• Ability to work independently and to communicate technical concepts in English and Chinese, both verbal and written, Putonghua preferred
• Customer oriented with good supervisory, problem solving & influencing skills
• Good budget planning and resource allocation abilities
• Good knowledge of functionalities of company IT systems, e.g. CCMS, EWMS, EFMS, SPS, AM/FM, TCOM
• Ability to perform basic functionalities of smart / mobile technology, e.g. handheld devices
• Ability to use simple PC applications, e.g. MS Outlook, Word, Excel

Candidates with less qualification and/or experience but demonstrate good potential for further development will be considered for a position at lower grade.

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