Assistant Manager - Customer Data & Science(Permanent/2-Year Contract) 助理經理 – 客戶及零售數據科學 (長期/兩年合約) (本項職位空缺只備英文版本) - 973 - CLP

General Information

Job Name

Assistant Manager - Customer Data & Science(Permanent/2-Year Contract) 助理經理 – 客戶及零售數據科學 (長期/兩年合約) (本項職位空缺只備英文版本)

Country / Region

Hong Kong SAR

Employing Entity

CLP Power Hong Kong Limited

Business Group

Customer Success & Experience

Department

Retail Strategy & Product Portfolio Mgt

Branch

Customer Data & Science

Career Level

Middle

Employee Category

Permanent, Contract

Date

14-03-2023

Description & Requirements

We are looking for an energetic, innovative & highly motivated professional to join the Customer Data & Science Branch of the Retail Strategy & Product Portfolio Management Department. Reporting to the Manager - Customer Data & Science, the appointee will be responsible for the following:

Major Duties:

Implement the data analytic strategy and key data analytics initiatives endorsed by the Business Group
Lead the data analytic projects for business strategy formulation, business performance review, marketing planning, customer experience improvement, product & service development, innovation initiatives, etc.
Drive the design and development of AI & ML models to identify business opportunities
Design and develop dashboards to identify actionable business insights
Drive the customer data model design and on-going administration
Support to promote data and customer-centric practice in the Business Group

Requirements:

A recognized University Degree or Master Degree in Quantitative Analysis, Statistics, Mathematics, Business Administration, Marketing or related discipline
Minimum 8 years’ solid experience in customer data analysis, data management, data visualization, building and implementing machine learning models (e.g. predictive modeling, NLP, clustering, etc.)
Excellent data analytics experience with Python, R, or other statistical / data science language
Hands-on experience in big data development, e.g. Spark
Hands-on experience in BI tools, e.g. Power BI, Tableau
Experience in cloud platform, e.g. Azure
High proficiency in Excel and PowerPoint
Excellent communication, analytical and project management skills
Excellent Command in written and spoken English and Chinese
Able to work independently and under pressure to meet tight deadline
Candidates with less experience will be considered as Senior Customer Data & Science Specialist

Please apply by clicking the button “Apply” for application giving a detailed C.V., including academic qualification, career history, current and expected salary, major achievements, and personal attributes on or before 21 March 2023.

Applicants not invited for interview within 6 weeks from the closing date may assume their applications unsuccessful.

Information provided will be for recruitment purpose within the CLP Group and only short-listed candidates will be contacted. We comply with all applicable laws and regulations of HKSAR in handling applications. For details of the Personal Information Collection Statement, please visit our website: https://clp.to/engPICS

For further information on our company, please visit our website:

https://www.clpgroup.com/